Clue In: Basic Customer Service Skills Curriculum Kit
- SKU:
- 09-CRK902
- Gift wrapping:
- Options available
Topics include: where to start, preparation, cover letter, resume, application tips, and more. Conte
Exercises and information on how to select the right type of resume for you. Contents: teacher Powe
This kit covers: answering the phone, technology and the telephone, taking messages, effectively usi
This kit covers: problem solving opportunities, four step process of conflict resolution, do's and d
This kit covers budgeting skills like tracking and spending money, discipline, wants vs. needs, and
This kit covers: non-verbal do's and don'ts, listening, open and close ended questions, and the comm
Topics include: believe in yourself, deadlines are for real, eliminate interruptions, memorize, rew
The basic etiquette as it related to technology, do's and don'ts, introductions, customer service et
Topics like record-keeping, borrowing money and interest rates, technology and banking, and credit v